Does anyone know how to modify the DNS servers on this modem? The same network arrangement worked well for over 2 years with a different RSP and modem/router. Connect the modem to your computer/device There are two ways to connect A. And they've put all the towers up for sale in some leaseback deal. Utilised other old modems that we had to keep the offices running. (needed a nbn connection device reset to connect to it properly though) .Now to see what happens when it updates itself to the newest fw version. Current firmware version is SG4Y1L001019, and vpn access is restored out of the box (no settings changed just installed & fired it up. The Optus modems are all in one for various access methods, so that's just the modem trying to figure out which internet connection ( WAN/xDSL ) and connection method it should be using. But you shall still receive their Bill, regardless ; ). Terrible. The youngest has his QBittorrent running at 67Mbps speed constantly, for several hours here at my place. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. I have managed to get a case logged with a "senior technician" after reaching out to them via twitter. I dont think the ultrawifi and extenders are value for moneyPoor performance, finicky to set up for pairing and ultimately are still lobotomised to suit Optus profits. It's French after all. Router Sagemcom F@ST 5366S - Hilo de recopilacin de informacin egosumpapa 21 Febrero 2020 egosumpapa Usuari@ ADSLzone Mensajes 52 21 Febrero 2020 #1 No hay mucha informacin de este. Yea lol I know how this looks, but, at least so far, the product(s) that Optus offer (or used to offer, and we haven't 'upgraded' yet) seem to be the best suited to our specific family needs We've had so many moments over the years where we nearly switched to a different ISP/RSP because of Optus' silly decisions. Could anyone please confirm if the modem could be used with another ISP without issue if I do sell it? Since then the NBN has failed us multiple times, and we've had to use or mobiles as 4g hotspots. The right to repair movement in Australia is calling for companies to make it easier for their products to be repaired. Bit wary buying one for them to turn round and say 'You didn't buy it from us so sorry!'. The UI is friendly and easy to follow. Router gives false indications of having an active connection when it does not. They werent very impressed with the old security protocols selection. 4. Can't complain. Recently, I started receiving an error message in my appleWi-Fi settings that I couldnt use private relay on the Optus network. The device is sim locked unfortuntely unlike telstra smart modem :(. Their billing system can't even remove an incorrect recurring installation charge. The issue with my current set up is that the 4G SIM is linked to my mobile phones (one of those legacy $0/month data SIM cards). P.S. My Optus account is years old from before when 4G backup was available. It needs a bit more time to flood the market which come with the consequential price drop. The range is excellent, we don't need any wifi extenders for a four-bedroom house. Would that be the Technicolor Gen 2 and/or Arcadyan Models, you've used? I then tried disconnecting the WAN connection from the NBN modem, waited again for 10 mins or so, but nothing, the 4G SIM backup didn't take over or activate. Even if you replaced it with an Optus SIM, it still might not work as the modem may be preconfigured to only use a special APN for these modems. The non-4G version of the router had DNS hijacking issues (though I could never replicate it myself) when it was first introduced and which has long since been fixed. not unlock for other carrier? Most likely. * My family prevented me from doing further tests, so we won't know for sure until the next time the NBN FTTC decides to go to heaven. In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. The new modem will come with it preinserted. Only uses VoLTE on the 4G backup to my understanding. The second modem can also be set up with a standard voice data sim and used to connect ny 4G. That feature was added in version SG4Y1T000085. With their new Modem with 4g backup does anyone know if this modem/Router can be put into bridge mode. Still not resolved, have given up. Is it possible to clear the log? To change this system will cost over $1,500. At least you got yourself a free spare modem. Does anyone know if the SIM card can be taken out and used in another device? Oddly enough, it's still working from that time period. but I don't want to assume the newer one has carried that feature over. Have been using this 5366 LTE model for near a week now, thus far very happy with it's speed and reliability. At least it is easy to set up- you can just plug it in and turn it on. Thingiverse is a universe of things. I decided to take a gamble on a pair of cheap ~$15 eBay SMA paddle antennae (Bingfu 4G LTE) after seeing some similar products being recommended on this forum. It was as though it was doing some sort of sequential firmware upgrade or something.. Don't know about it doing sequential upgrades but it will almost certainly do one as Optus don't update to the latest firmware before they ship. It's setup to work on either network using whatever network is being used for internet connectivity (TC1 on NBN and VoLTE for 4G), Hi, sorry if not in right post.I have a 5366 LTE, have read somewhere that this modem cant bridge. Of course there are no settings I can change to fix this that I can see. My up and down speeds are basically what I am paying for. Couldnt use it with 'connect' APN. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. One problem, was that the VoIP phone port failed when DSL went down. it worked before.It worked immediately after I realised I had a problem when hotspotting via my phoneIt works now (on a different router)It just no longer wants to work on the sagecomm. As all 3 lights were blue on the nbn box I thought it was strange so changed the Ethernet cable and it switched back to nbn, will have to monitor the situation. Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. Like the 5366-TN (which I have), if you factory reset the 5366-LTE it should get the VoIP details of the Optus NBN connection it is plugged into and not of the person the device was originally sold to. Other than just waiting, this method forces any updates for the modem. Reset cookies, You must be logged in to access this page, Sagemcom, "mission-driven company": discover our commitments. There is always someone that has to do things the had way ;-). - how do i disable DHCP? My VPN is only when using the main NBN system. Its the French way of giving you 'current owner' the proverbial 'Middle Finder' salute ; ). If someone can guide me with settings to do on both modems. Then makes it more annoying to set up port forward and port triggering? PS. Optus (fibre to node) has 4 LAN ports. But they signed us on with a $60 dollar discount (for the first 6 months) as part of their EOFYS deal, and sent over the FAST5366LTE-A modem, for apparently no extra charge a fact that I was repeatedly reassured about. I'd be happy If I could at least put it in bridge mode and let my R7000 do the routing and handle my VPN connection into my home LAN when I'm out. Usually, this is 192.168.1.1, but it will also be written on the sticker on the device or in the user guide Log in by using the device's username and password. No more 4G towers in vast areas around the Northern tip of Australia. View cart for details. Access your modem configuration page by entering its default gateway in the address bar of your internet browser. I have an Arcadian gen 2 and it shows as Voip connecting to connect.telstra.com. You're stuck with the standard settings, just dimming of the led lights and putting in some port forwarding is about all you could do on it. Waited about 10 mins, nothing happened, no 4G kicking in. Plugged in, set it up & the vpn fired up immediately. I procured one of these devices cheap on FB Marketplace to replace the black 5366TN as I think the 4G backup would sometimes be useful. 5366 LTE only supports mini SIM.b. Tried using my ALDI $99.00 whole year SIM card but alas, it won't work with my 5366 modem. Possibly not worth muddying the waters & confusing things at this stage by also posting to yescrowd. Sure Signal Serial Number: 42160555779. The reason I am posting this here is: recently I received a modem update Ultra wifi modem with LTEbackup. Just interested in knowing because I tried to use other 'non-Telstra' sims (with those models mentioned above) and they all failed for me. Why was it dropping out? Pretty good experience so far, and have managed to find most things but:1. I already know the 4G backup works though! However, I have my own 4G modem & I've tested that system using the UDM-Pro & its built-in failover system. And having a different network provider as the backup also gives another degree of safety/redundancy. any tips? Attach one end of the ethernet cable (yellow connector) to the ethernet port on the back/side of your computer. The first thing you need to is to open SAGEMCOM F@ST 5366 admin page. We independently review and compare Sagemcom F@ST 3864V3 OP (Optus) against 28 other nbn modem-router products from 11 brands to help you choose the best. All information is without guarantee. Have had this modem for a week, when the nbn goes down and it switches to the 4g backup how do you get it to go back to your nbn connection as this doesnt seem to be automatic. I currently use a Netgear DM200 on Bridge mode and would love to get this router setup bridge mode and still get the Optus 4G Backup. Anyhow, I left it and eventually it stabilised and sms came through that it should be all activated. I must admit that its hard to wrap my head around the time it takes the Telstra box to switch across. Gateway SAGEMCOM Swan F5366s User Manual Eir fibre box (60 pages) Gateway SAGEMCOM FAST 3890 V3 Quick Start Manual (2 pages) Gateway SAGEMCOM FAST 5688W User Manual 5g gateway (20 pages) Gateway SAGEMCOM F@ST 3284u User Manual Cable gateway (12 pages) Gateway SAGEMCOM F@ST 4350eAC Quick Installation Manual Wireless home gateway (8 pages) Bridge mode also kills the phone, so that's not a support scenario that they want to deal with. Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? Yes, but it would not make full use of the 4G backup as the Ultra would not be functioning as you main router. A directory of user manuals and instructions for Sagemcom products can be found below . Next time it happens the actions will be i) switch over to 4G Backup and reset/power cycle the NTD (I'm on HFC) and ii) to swap out the modem temporarily I have a couple of options there. Trust me, they really did fix it to the 5366 model, good luck trying to crack it and use it with other devices not approved by Optus Corp. Reported findings to Optus & awaiting further feedback. There is no option to disable the firewall on the router. would like to know if its truely unlock before giving it a try.thanks in advance! Nice! Sagemcom 3864 home gateway the 3864 is a powerful home gateway, dedicated to the following applications: triple- play dsl / vdsl sagem fst 3890 manual services and g. Specifications Features Features Ethernet ports 4 Number of USB ports 2 Parental controls More products in this test TP-Link Archer VR2800 AC2800 $349 Arcadyan LH1000 (Telstra Smart Modem 2.0) Free ASUS DSL-AC68U AC1900 $269 Performance Energy Efficiency Durability new model Sagemcom F@ST 3864v3 HP (Optus) replaces AC version - performs adequately That may have been your intent for the 4G backup but that's not any RSP's intent. 50, 20. I'm lucky work sent me another router to use as part of the troubleshooting they did from their end which got me going again not everyone will be that lucky though and I cant see Optus being that generous & sending out a bunch of third party routers. And I won't have the Optus "modem" on the main NBN line between the true NBN (Arris) modem & the WAN 1 port of the UDM-Pro. On Tuesday ~11am, I tried the 4G with no antennae and got <1 Mbps down, 1 Mbps up. It is nice when the instruction manual can be found quickly when needed! I have searched and can see it has been asked with other modem models! With the rain keeping more people at home, its not uncommon to see internet speeds slow to a crawl. Whatever you do dont get caught with one of these. On the Optus modem it shows 2 bars of signal, sometimes 3. also, are those ethernet ports, gigabit ports? Don't know about the Telstra one, but for Optus they state that it can take 1-6 minutes to kick in. OK. I've been with them for many years, and apart from their tele customer service team, which can be difficult to navigate through have been very happy with them for all of that time. Done it on the 12/06, with my paper clip ; ). Nice! Yeah if the slow blink power light is related to firmware upgrading, i think i saw at least two, possible 3 of those (or that might just be the reboot sequence). Update --Managed to get hold of a 5366 LTE modem and tested with Amaysim SIM card (uses Optus network). Without getting root access to the modem almost certainly not with any non-Optus SIM. 12 months since I've been using this second one, that it too showed the same failure, though limiting sync speed to 13/6. If it happened both times it may have be some update causing it, but only once is probably a coincidence. They are on different default subnets, so it was a seamless process! I dont think would work with a double NAT situation. According to the manual this is not connecting to the internet. You certainly won't be able to use the phone ports on the back of it. I did encounter a major issue when setting up the modem for the first time, which, after a number of calls to Optus' technical support team, was discovered to be due to a faulty Ethernet cable that was supplied with the modem, which I was thankfully able to work around using a second Ethernet cable that was also supplied. 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